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      Royal London

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      Búsquedas relacionadas: Evaluaciones de Royal London | Empleos en Royal London | Sueldos en Royal London | Prestaciones en Royal London
      Entrevistas en Royal LondonEntrevistas para el cargo de Customer Service Representative en Royal LondonEntrevista en Royal London


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      Entrevista para Customer Service Representative

      11 ago 2025
      Candidato de entrevista anónimo
      Edimburgo, Escocia
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Royal London (Edimburgo, Escocia) en jun 2025

      Entrevista

      Initial screening call was great. Invited to attend a face to face. My interview ended up being with someone completely different to who I was expecting and it was just one guy by himself. Not two. So the counter to any bias wasn't there. I'm not entirely sure he even heard what I was saying a lot of the time as he was trying to multi task (listening to me, writing and asking questions). They have heavy emphasis on the outdated star technique and want a million different examples. If you use the same one more than once it's an instant rejection. They encourage you to apply again but don't tell you they will instantly reject you unless you wait 6 months.

      Preguntas de entrevista [1]

      Pregunta 1

      Typically questions around solving difficult queries using the star method.
      Responder pregunta
      avatar
      Respuesta de Royal London
      10mo
      Thank you for leaving a review and taking the time to share your experience with us. We always look to improve our recruitment processes and will take this on board.

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Royal London

      Entrevista para Account Manager

      17 oct 2021
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Royal London

      Entrevista

      Initial telephone call then supposed to be zoom call, this never happened as they stopped communicating, very unprofessional and not what you expect from a reputable company. But they suddenly dissapered and never found out why

      Preguntas de entrevista [1]

      Pregunta 1

      Asked about previous history and work experience
      1 respuesta
      avatar
      Respuesta de Royal London
      4y
      Thank you for leaving a review and your initial interest in Royal London. It is disappointing to read that feedback and an outcome was not given following your initial call. Our recruitment process ensures verbal and written communications throughout so we will look into the process behind this role to see how this was missed in your case.

      Entrevista para Account Manager

      20 jul 2018
      Empleado anónimo
      Edimburgo, Escocia
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en Royal London (Edimburgo, Escocia)

      Entrevista

      I was given a 'coffee chat' a quick look over my CV and few questions to see if I had the right attitude. This was actually the toughest stage as I was challenged in my answers a lot. The next stage was presentation on how I would increase business within my first 6 months, role play with an 'IFA' followed by another panel interview. This was a pleasant experience for myself, my advice would be to make sure you read brief correctly, think outside the box with role play & be yourself.

      Preguntas de entrevista [1]

      Pregunta 1

      What has a been challenged you have faced and how did you overcome this
      Responder pregunta
      avatar
      Respuesta de Royal London
      7y
      Thanks for taking the time to post your review and welcome to the Royal London team.