Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Rogers Communications (New Toronto, ON) en dic 2018
Entrevista
It was in between, not too tough not easy either. They ask you questions relating to the customer care calls etc. A made up scenario is presented in the form of a caller and you are asked to handle them.
Acudí a una entrevista en Rogers Communications (Toronto, ON)
Entrevista
Over the phone after having application accepted online. Interviewer was friendly but seemed to have worked for the company for a long time and was not fully listening to my answers.
Acudí a una entrevista en Rogers Communications (Montreal, QC)
Entrevista
Good. Chill. Nothing too difficult. They don"t ask for a lot. Just be legally able to work in Canada. Not much more to say. A lot of words requested. French required.
includes a phone screening, one or more assessments, and one or two rounds of interviews with the hiring manager and potentially a team leader or cross-functional partner.
Be prepared to show examples of customer service and de-escalation tactics and know how to upsell.
Why do you want to work for Rogers?
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult customer?
