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      Búsquedas relacionadas: Evaluaciones de Roambee | Empleos en Roambee | Sueldos en Roambee | Prestaciones en Roambee
      Entrevistas en RoambeeEntrevistas para el cargo de Customer Success Manager en RoambeeEntrevista en Roambee


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      Entrevista para Customer Success Manager

      8 may 2026
      Empleado anónimo
      Mumbai
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Roambee (Mumbai) en dic 2022

      Entrevista

      It included 4 Round including one In-Person round. Process was smooth and HR kept the information transparent. Generally focused on Standard Customer Success Process, KPIs, Objectives,Outcomes. Also knowledge about Supply Chain would be a great addition.

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Success Manager en Roambee

      Entrevista para Customer Success Manager

      9 oct 2021
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Roambee

      Entrevista

      The panel doesn't know what they are looking for in a candidate. Waste of time. I applied online via a Job Portal, I got a screening call. Two weeks after I was scheduled for 4 interviews in a row. The four interviews were with different levels of the customer success department and the questions were kinda the same. The following week I was called for a fifth interview as they weren't sure still after 4 interviews!!! I asked the last person if there was something I was missing... He said that I didn't have the experience required... I wonder then why they interviewed me in the first place!!! Such a waste of time. The overall process took a tiring one and a half months and the questions were pretty basic compared to the multiple rounds this company keeps and you don’t get feedback after the 5th round. Not sure what is the expectations of the panel as they simply waste candidates' time and effort.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain your professional experience How would you manage to work in a start-up Why do you want to work in a start-up How many customers have you handled How do you handle an angry customer Are all customers important What type of problems do you solve first with customers
      Responder pregunta

      Entrevista para Customer Success Manager

      7 mar 2019
      Candidato de entrevista anónimo
      Mumbai
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Roambee (Mumbai) en feb 2019

      Entrevista

      I applied for this role in Jan and immediately got contacted by the HR, very professional initially. He provided a brief overview about the role and asked me to chat with the hiring manager - Director of Customer Success. 1st Round - We had a healthy conversation and he liked me and advanced me to the next round. 2nd Round - Interview with an existing CSM in person and we discussed about the role and shared various examples on how I can fit into the role. it went well and the HR immediately provided me with a positive review and asked me to chat with next person. 3rd Round - I met with the Sales Executive and interview was pretty smooth with standard questions and how I can collaborate with team members and working cross functionally. I was also supposed to meet the VP but in spite of being scheduled for the interview they asked me to come again (3rd time onsite in office visit in a span of 3 days even though the folks being present onsite ) - Poor Planning 4th Round - The VP of Biz Development, it was also good and he was ultimately tring to see how I can fit into a start up coming from MNC background and it went well. A day later I follow up with the HR and he said all provided positive feedback, its a hire (verbally extending offer) and as standard operating pracrice I need to chat with the CEO and there may be some delay as he is travelling. 1 week later - the call is still being scheduled by the HR and the delay is due to CEO travelling. 1 week later - HR said that the hiring manager needs to amke the final call and he has to have a conversation with the CEO to put ina business case to hire me ( I was like this happens before you a company or hiring manager puts out a requisition for hiring) So I waited for another week and then the HR tells me Hiring manager is on medical leave and will retrun in 1st week of March. I waited 2 weeks until first week of March and called HR - he said I am just sending a note to the manager as he has returned and will update you tomorrow. Next day - I again called HR only to hear that they arent moving ahead with my candidacy. I was shocked to hear this and when I asked the reason the HR said - hring manager had 2 reqs open but then decided with just 1 req and went ahead with another person. My experience was exactly waht they were looking for and still this is the response I get from Roambee. This was highly unprofessional and the way the situation was handled was terrible by Roambee. PS - Everytime I only had to call the HR to seek an update on my candidacy and not the HRs who were supposed to do their jobs of updating the candidate. I am thoroughly disappointed with them, their professionalism and negative efforts on communications. My only 2 cents will be to just provide crystal clear communications by informing the candidate proactively and improve on HR Department and the direction from the leadership.

      Preguntas de entrevista [1]

      Pregunta 1

      1) Sharing experiences on scenario based questions 2) How do you fit in the role 3) Approaches and Proactiveness Examples
      Responder pregunta
      10

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