The online application was really simple and quick. I was then invited to a group interview the following week. There were about 8 or 9 of us, all girls except one boy. Once we had introduced ourselves and said something interesting about ourselves we were then asked to work with the person sitting next to us and go and find an outfit on the shop floor that a customer could wear from day to night. My partner and I found a skirt, top, boots, bag and coat that could be worn during the day with tights and picked up some jewellery that could be added when the customer went out in the evening (taking tights and coat off for the evening). Our brief was very vague so everybody else decided that the client was a student so picked out something they would typically wear, however, my partner and I decided that the customer worked in an office so our outfit was a bit more formal and the interviewer was pleased that we had done something different. This exercise was really fun just make sure you follow trends, for example we chose a choker necklace and a-line skirt and other people chose bomber jackets. We were then asked to continue working in our pairs and write on a sheet of paper what we could bring to River Island and what we thought good customer service was. We were then asked our availability especially over Christmas. I was called about 4 days later with feedback and offered a temporary job until the end of December. The main thing to stress is to speak up and volunteer first etc as the interviewer said I was a bit quiet to begin with so they gave the permanent job to someone else, presumably someone who spoke more than I did,

Group interview of around 15. First task was saying your name a bit about you out loud, just general information it seems like name age what you do. Then the second task was writing down good customer service and bad customer service in your little group and reading it out to the group. During this, they are checking to see what you say, but try not to talk over anyone but definitely stand out. The second task was getting clothes from the shop floor presenting your outfit and explaining your choice. I don’t believe they cared too much about your previous experience but rather your personality.