Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Ritz-Carlton (New York, NY) en feb 2016
Entrevista
A lot of contextual and situational questions. I was asked how I would manage difficult clients. I was asked how I was going to make guests feel welcome. It's important to be enthusiastic about the job and show how you can make different types of clients feel happy.
Preguntas de entrevista [1]
Pregunta 1
I was asked to simulate the reception of a new guest.