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Thank you for taking the time to share your feedback about your interview experience at Retail Insight.
We’re sorry to hear that there was confusion regarding the case study briefing and how the materials were communicated. We understand how important it is for candidates to receive clear and timely information about expectations at each stage of the process, and we appreciate you highlighting where this did not meet expectations.
We also regret that this led to a difficult experience during the final interview. Our intention is always to ensure interviews are fair, respectful, and well-coordinated, and we take feedback like this seriously as it helps us identify where our processes and communication can be improved.
We will be reviewing how briefing materials are shared and signposted to ensure they are clearer and more visible for future candidates, as well as reinforcing consistency across the interview process.
Thank you again for sharing your experience, and we wish you all the best in your future career.