Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Ramp (New York, NY) en feb 2024
Entrevista
Two behavioral interviews and then one case study/presentation where you had to create a slideshow about Ramp's products and present it to a "client" going through the onboarding process. It was nice to meet everyone, but ultimately I didn't make it through the last round. I would say they are very particular about what they're looking for from CSM, you need to be a smooth talker, hit on specific points to pass the interview. Talk to current CSM from Ramp on LinkedIn to get more insight on the interview.
Preguntas de entrevista [1]
Pregunta 1
How do you handle difficult situations with clients?
Me postulé en línea. Acudí a una entrevista en Ramp en ene 2026
Entrevista
After submitting my resume on the website, I got an email for a one-way interview with Hireflix. The expectation is that this would be a 3 question video interview and should only take a few minutes. After completing I got an automated email that, if they think I am a fit, they will reach out in 24-48 hours.
Me postulé en línea. Acudí a una entrevista en Ramp en ene 2025
Entrevista
This position is called Customer Activation Manager externally but internally CSM. This is not a true CSM role. From what I gathered you are an onboarding specialist focused on sales. The goal is to get customers to spend as much as they can within the first 90 days and the account manager owns the relationship after that.
The hiring manager was really nice but there was misalignment. I’ve only briefly done implementations so I think both the hiring manager and I realized this role may not be best suited for me.
Preguntas de entrevista [1]
Pregunta 1
Questions about my experience with onboarding such as what were my KPIs
Me postulé en línea. Acudí a una entrevista en Ramp
Entrevista
Very straightforward and standard interview questions and process. The whole interview cycle took 4 weeks in total from start to finish. Recruiter screening, hiring manager, project, additional interviews, and offer.