1. Application Submission Candidates apply online through the RaceTrac careers portal or in person at a location. Resume and basic information are submitted; some positions may include assessment questions. 2. Phone Screening A recruiter or store manager may call to do a quick phone screen. Questions typically cover: Availability and schedule flexibility Work history and experience Interest in RaceTrac and the position 3. In-Person or Video Interview Entry-Level Roles (e.g., Guest Service Associate): Usually 1 in-person interview with the General Manager or Co-Manager. Focus on customer service experience, reliability, and hypothetical scenarios (e.g., handling a difficult customer). Management Roles: Often involves two rounds of interviews: One with store leadership or district manager Another with corporate or HR representatives Includes more behavioral and situational questions. 4. Background Check If selected, candidates undergo a background check. Drug testing may be required for some positions. 5. Job Offer Offers are typically made within a week after the final interview. Training schedules and onboarding paperwork follow shortly after.