It was quick and easy. There was a typing test and went to a couple of the call centers and talked with the managers and went through who was there and who was in charge and got the basic job tasks.

Typing test, grammar test, and a few oral questions. The interviewer introduced himself and asked a few questions, then offered the job without stating what exact pay would be. At the time, the range was $10-12. When receptionist was told to print contract, interviewer told her $10. Found out later that others were offered up to $2/hr. more even though I had a ton of experience related to the contract and others had none.