Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en RBC (Toronto, ON) en jun 2019
Entrevista
HR will do a phone interview first about 15mins ask some general questions. They will introduce the recruiting process first. Just ask some general question, less behavioral question. It's not that hard.
Preguntas de entrevista [1]
Pregunta 1
can you tell us about a time you had to deal with a difficult customer
Acudí a una entrevista en RBC (Ciudad de North Vancouver, BC)
Entrevista
relaxed approach - booked a time that worked for both of us and arrived to be interviewed. General chitchat and then the usual questions in an interview - like why do you want to work here etc.
The hiring manager was a very nice lady, she asked me several questions from her list, such as what does customer service mean to you? if you have no customer-facing experience at all: what drew you to apply to this job?