The process included interviews with a recruiter, the hiring manager, a peer, and a final round, where I answered questions about my reactions in client-facing situations under realistic professional pressure.

Interviewed for Sydney, CSM/CSMAssociate role. Went through 3 rounds. First round: With the recruiter, very lovely and asked standard questions Second round: With a senior team member. This interview went well and they said with my experience, I'd be more aligned to the CSM (not assoc.) role. Third round: With the manager, in-person. He was 20 mins late to collect me from the lobby before the interview started. He explained to me that the role has now changed and they're looking for someone technical. Within 15 mins of the interview, he told me I was not a right fit due to the role change. Going from being told I would suit better to a senior role to then being rejected on the spot in an in-person interview was brutal. They really made my come in for an interview for a job that didn't exist. Truly dodged a bullet, good riddance.

Recruiter interview then 4 rounds of interviews. Starts with hiring manager, then cross functional, then a values (TACOS) interview and finally an interview with the department leader. Mostly situational questions where they expect you to draw from examples about a time you did XYZ.