Me postulé en línea. El proceso tomó más de 2 meses. Acudí a una entrevista en QVC en ago 2016
Entrevista
Applied online, and within a week I received a call informing me of a hiring event coming up and scheduled an interview then. Also, emailed me all the necessary information on what to expect and what I needed to bring in with me.
Preguntas de entrevista [1]
Pregunta 1
What steps would you take to handle an irate customer?
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though