Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Progressive Insurance (Wheeling, WV) en mar 2025
Entrevista
The interview process takes time; if you’re looking for a “fast” hire, this isn’t it. Once you pass the assessment, you move to a virtual where you record your own answers via Hirevue. While you are given two chances for each question, this phase can be challenging as you are timed and expected to answer as strongly and as concise as possible. If you are selected to move past the recorded interview, you move onto a live interview which (in my experience) was the easiest part of the entire process. STAR format is IMPERATIVE to understand and practice if you want any hope of landing this position! Practice, practice, PRACTICE.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a situation where you were presented with a challenge; how did you overcome it?
Me postulé en línea. Acudí a una entrevista en Progressive Insurance
Entrevista
I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
Acudí a una entrevista en Progressive Insurance (Providence, RI)
Entrevista
Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you were able to de-escalate a customer.
Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).