Process 1 month+ Found job posted on Indeed.com applied to job through Progressive website. Would suggest adding this site to your favorites if you are interested in looking at all the jobs available- site is not set up for "job search" it is more for customer self service. Filled out application which is straight forward. Two days later got an invite for the assessment exam- which was not that difficult (basic math, P&L (profit/loss) graphs, behavioral). Two hours later I was told that I had passed and that I would be contacted by a recruiter. Two weeks later I received an email from the recruiter. It stated the times available for a phone interview and the format the interview would be conducted (STAR)- which I was used to because my former employer used the same format. She called promptly and the interview lasted about an hour and twenty minutes. Nothing in the interview was unexpected. I did ask her how many jobs were available and she told me one, but sometimes if there is a need and there are two very good candidates they can make exceptions. She told me not to worry about not having insurance experience because it sounds like I have a lot of the "soft skills" which are hard to teach, but the insurance part would be easy for them to teach me. She told me she would be contacting me to set up a in-person interview. A day later she wrote and told me what the day the interview would be (two weeks later) and I had 4 time options. Arrived to interview 10 minutes early and the interviewer came and greeted me on time. The interview was conducted in private room, so there were no distractions. The interview was pretty straight forward only he started with the questions first then conducted the personal interview. Questions were very similar to the phone interview except there was a question about negotiation- how did you successfully negotiate in a situation. Same format was used (STAR). I did ask how many people did they interview for this job and how many jobs were available and he told me there was a total of three interviews and only one job. At the end of the interview he told me that he was going to meet with the recruiter the next day and I could hear something maybe as early as Friday, but definitely early next week. I received no call or email. I then wrote to the recruiter on the following Wednesday just to "check in" and I received a automated reply that she would be out of the office until Friday. Then, on Friday at 2pm she call to tell they that they had selected another candidate. I asked what was the reason for their decision and she said the only thing different was that the other woman had "a little" experience in claims. She also told me that they reached out to the region requesting an additional job opening so that they could hire me, but unfortunately they had been turned down. She then told me that they maybe an opportunity in the future and she was 60% sure that there could be an opening by the end of the year, but this was not certain. I then asked if I would have to do this entire process again and she told me no. I have to say I am a little disappointed that for a trainee position they went with someone that had experience. But, I am hopeful that I get a call back.