Phone interview: Sept 21 Spanish Phone Test: Sept 25 Face-to-face: Sept 25 Offer Letter: Sept 27 The hiring process was simple. Had my phone interview on sept 21 and it went great! The woman I interviewed with was super friendly which made it easy to connect and not be as anxious. After the interview, I received a call the next day to set up my face to face. The bilingual test was emailed to me. I did not choose when. The bilingual test was simple, as well. They email you a time and phone number you need to dial at the time they schedule you for. The person who you talk to talks to you in the other language. They are very monotone and do not interact with you. I thought I failed but they just want to know you can response back. So don’t be scared. My face to face was the same day. The supervisor I interviewed with was so nice! I loved her! After talking to her for about 45min, I sat with a rep and was able to listen to a call. After the interviews were done, I received a call two days later with an offer letter.