I participated in a mock interview which was the second step after an initial phone call with a recruiter that contacted me through LinkedIn. The phone interview was standard with basic questions on training background. The second phase of the interview process was a training session where you were to teach one of their employees, "PowerPoint, Publisher, Excel, OneNote or the Google Chrome browser that will increase productivity." I chose something in Excel. Although I thought the content was demonstrated properly, I don't think I did a good enough job with the mock part of "engaging."