Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Phenom en abr 2021
Entrevista
I've gone through a few interview stages (4) for the CSM role and I was under the impression it was all going well. However, the company has never come back to me with any feedback (positive or negative) after the 4th interview. It is really disappointing since one of the company's mission statements is to ''change the trash candidate experience'' and make a recruitment experience more pleasant and more respectful for candidates. Hard to improve my interview skills or a CV if I have no feedback on why I have been rejected. Also, during these 4 interview stages I did invest a lot of time to learn/read materials about the company, so no feedback whatsoever is quite disrespectful. Very disappointed.
Preguntas de entrevista [1]
Pregunta 1
Example of a difficult client or renewal
Example of going above and beyond when working with clients
Example of being proactive (internally and towards clients)
Interviewed by Directors of the process and also a separate round of interview to test your cultural fit. The questions were relative to the role. Not very had but situation based
Me postulé en línea. Acudí a una entrevista en Phenom en ago 2025
Entrevista
I was invited to participate in an initial phone screening with Phenom. After researching the company and learning about their work in talent experience and hiring technology, I was genuinely excited about the opportunity and the interview process.
The representative who conducted the screening was pleasant and professional, although the conversation felt very fast-paced. The interviewer spoke quickly, which made the interaction feel somewhat rushed and created the sense that there was a large amount of material to cover in a short time.
What surprised me most was the lack of follow-up communication after the screening. Given that Phenom specializes in candidate experience and automated hiring workflows, I expected at minimum a confirmation, update, or rejection notification following the interview. I have interviewed with other companies that use Phenom’s platform and experienced structured, automated follow-up communication, which made the absence of communication in this case particularly unexpected.
As a company focused on improving the hiring experience for its clients, I had hoped to see that same level of consistency reflected in their own recruiting process.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to have a difficult conversation with a customer.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Phenom (Pennsburg, PA) en sep 2025
Entrevista
Video call. 30 min. Recruiter was prepared and great to interview with. Explained steps, expectations and left me feeling like I nailed the interview. The hiring manager declined to meet with me and the interview process went no further. Reached out for clarification and feedback but got the usual response.