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      Pets at Home

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      Búsquedas relacionadas: Evaluaciones de Pets at Home | Empleos en Pets at Home | Sueldos en Pets at Home | Prestaciones en Pets at Home
      Entrevistas en Pets at HomeEntrevistas para el cargo de Customer Service Assistant en Pets at HomeEntrevista en Pets at Home


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      Entrevista para Customer Service Assistant

      25 feb 2017
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia negativa

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Pets at Home

      Entrevista

      4 long stages for a part-time position. At first it's online application with standard questions such as why do you think you will be a good candidate to if you were an animal, which and why. Plus a few competency-based questions like give me an example when you've provided a good customer service. Took around an hour to fill. Then after several days got invitation for an assessment day on Sunday. Decided not to go for it and withdrew application after reading reviews here about the company's preference for younger staff and favouritism. As well as the demand to work a day for free during the application process (the third stage) and a competency-based interview (as the last one). Too much for a part-time low skilled job.

      Preguntas de entrevista [1]

      Pregunta 1

      If you were an animal, which animal would you be and why
      5 respuestas
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Assistant en Pets at Home

      Entrevista para Customer Services Assistant

      25 ene 2022
      Candidato de entrevista anónimo
      Bolton, England
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Pets at Home (Bolton, England) en oct 2021

      Entrevista

      It was a good and informative interview , where I did an interview and a work trial. It really gave me a good sense of what the job entailed and the other colleagues all seemed happy and pleased to work there.

      Preguntas de entrevista [1]

      Pregunta 1

      Q. Why do I want to work at Pets at Home? Q. Describe your idea of good customer service?
      Responder pregunta

      Entrevista para Customer Service Assistant

      17 mar 2020
      Candidato de entrevista anónimo
      Brynmawr, Wales
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Pets at Home (Brynmawr, Wales) en mar 2018

      Entrevista

      Group interview that felt very rushed and like the staff didn’t know what they were doing. Spent most of the interview holding a chinchilla. There was a team work exercise where we had to make a table using paper and cello tape that had to be strong enough to hold an aquarium ornament. Then a short 1:1 interview where all they really cared about was my availability. It was a part time job but as I wasn’t available for full time hours they weren’t interested.

      Preguntas de entrevista [1]

      Pregunta 1

      If you were an animal what one would you be and why
      Responder pregunta

      Entrevista para Customer Service Assistant

      29 ago 2017
      Candidato de entrevista anónimo
      Swansea, Gales
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Pets at Home (Swansea, Gales)

      Entrevista

      Group interview session. Introduced ourselves and said how many pets we each owned, then asked to briefly describe your dream pet. Split up into small groups whereby we had to build a bridge strong enough to balance a can of dog food using newspaper and cellotape. Then had to discuss a new product idea in groups and present it. Lastly we had a quite one-to-one interview with staff member which consisted of mainly close ended questions and a few example/scenario questions. Overall the group session was quite relaxed and the interview was very general and quick (not too tricky). Only downsides were the fact you had to work with people, some whom were overpowering and didn't give you a chance to fully project yourself, and also the person who took my one-to-one interview didn't seem very interested and seemed in a rush to get it over with, I feel like I was more likely to get the job if interviewed by someone else so it was quite bias and unfair.

      Preguntas de entrevista [3]

      Pregunta 1

      How would you deal with an angry customer?
      1 respuesta

      Pregunta 2

      When are you available to start? How will you travel to work? What are your salary requirements? Are you available to work at least one weekend day a week?
      Responder pregunta

      Pregunta 3

      What was your favourite/least favourite parts of the interview/group session?
      Responder pregunta