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      Búsquedas relacionadas: Evaluaciones de Perdoo | Empleos en Perdoo | Sueldos en Perdoo | Prestaciones en Perdoo
      Entrevistas en PerdooEntrevistas para el cargo de Customer Success Manager en PerdooEntrevista en Perdoo


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      Entrevista para Customer Success Manager

      6 jun 2024
      Candidato de entrevista anónimo
      Berlín

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Success Manager en Perdoo

      Entrevista para Customer Success Manager

      22 abr 2022
      Candidato de entrevista anónimo
      Bonn
      Sin ofertas
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      El proceso tomó 1 semana. Acudí a una entrevista en Perdoo (Berlín) en oct 2021

      Entrevista

      Unprofessional. I was supposed to receive an email with further questions and a project right after the interview, received a rejection email three days late without further explanation. I found that very disorganized

      Preguntas de entrevista [1]

      Pregunta 1

      Which company do I think is doing a good job at keeping its customers happy and why
      Responder pregunta
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Perdoo (Bonn) en mar 2022

      Entrevista

      I went through three rounds of interviews. I was provided a case study to complete after the first round with HR. I was called to the second interview to present my case study with the CS Team Lead and the CS Experience Lead and got a lot of good information about the team’s growth. My final round was with the CEO. At every stage of the process, I felt the team was very respectful of my time and were transparent about whether I was a good fit for their organization. There is definitely a good culture here: the team is truly diverse and international, and you can see they are genuine in how they want to support joiners as the company grows. I was given the feedback that the role was not a fit in that it was too small given my development goals, but connected for future opportunities in their talent pool.

      Preguntas de entrevista [1]

      Pregunta 1

      What are the 5 key characteristics you think are needed to be a CSM?
      Responder pregunta
      avatar
      Respuesta de Perdoo
      4y
      Thank you so much for taking the time to write this review. We are supper happy to hear that you had a great experience with us and that you enjoyed our interview process. Moreover, we are glad that you liked the transparency, as this is something we are very intentional about and believe in as a team.Thanks again for the review and let's stay in touch for future opportunities. We wish you all the best!

      Entrevista para Customer Success Manager

      27 may 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Perdoo en feb 2022

      Entrevista

      Had really great chats with the recruiter and with the team, and was really excited about the idea of a future at this company, and this team specifically. The founder interview, however, was one of the most negative experiences I've had in an interview process. He had to ask what job I was applying for, and it was apparent he had not looked at any interview notes prior to hopping on our call. He described a role that sounded very different from what I had just discussed with the team lead, asked questions in a very aggressive manner, and was overall quite rude throughout the call. I explained my previous experience & how I felt it translated to this role at Perdoo, which he met with a scoff and said they don't sound similar at all but I can believe what I want (for context, I was a CSM for a SaaS product before -- that's pretty relevant). He asked 'what do you even think our product does' and I responded that it is an OKR / KPI platform, where you can set, track and manage your goals -- again met with laughter and 'ok sure'. I was immediately turned off from ever working here, but I was ghosted after the call (never heard another word from the recruiter) and not given the chance to give my direct feedback.

      Preguntas de entrevista [1]

      Pregunta 1

      What do you think a company should look for in a CSM?
      Responder pregunta
      avatar
      Respuesta de Perdoo
      3y
      Thanks so much for providing us with some feedback regarding your interview experience. We are really sorry to hear that the interview you had with our CEO was such a bad experience for you. Your feedback was shared in detail and we can ensure you that it wasn't the intention to be perceived like this. Nonetheless, your precise examples were super helpful, as it gives us more insights on what to focus on. Regarding you saying that you were ghosted after the interview and hence could not provide direct feedback: we went through all e-mails with candidates being interviewed for this role during this timeframe and we reached out to every candidate after the final call, where we asked for a feedback call. This is super important to us, as we believe feedback is important from both sides. As the communication in our recruitment process is sent via our ATS "Recruitee", it unfortunately happens once in a while that e-mails land in the spam folder, which may have happened in this case. We either way want to thank you once again for your feedback and wish you all the best for your job search.

      Entrevista para Customer Success Manager

      1 feb 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Perdoo

      Entrevista

      First HR interview was smooth and nice. second interview was with one of the founders , ALL the interview he was clearly looking at another screen and doing other things than listening to my answers . felt disrespected , lost the interest in this job already from the beggining of the interview.

      Preguntas de entrevista [1]

      Pregunta 1

      normal tell us about your fast experiences questions etc...
      Responder pregunta
      avatar
      Respuesta de Perdoo
      4y
      Thanks so much for your feedback. We do not only constantly work on improving our candidates experience, but also feeling respected is of course very important to us as a company. Hence, I am sorry to hear that you felt disrespected during the interview. We used your feedback internally to improve our future interviews. Thanks again for taking the time to write a review. We wish you all the best for your job search.