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      Búsquedas relacionadas: Evaluaciones de Pendo | Empleos en Pendo | Sueldos en Pendo | Prestaciones en Pendo
      Entrevistas en PendoEntrevistas para el cargo de Technical Support Engineer en PendoEntrevista en Pendo


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      Entrevista para Technical Support Engineer

      25 feb 2024
      Candidato de entrevista anónimo
      Tel Aviv
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Pendo (Tel Aviv) en abr 2023

      Entrevista

      After speaking with the lovely recruiter Arbel, I spoke to the head of technical support who was also very friendly and professional. Received a technical test which wasn't too difficult. after that, I spoke with 2 of the seniors on the staff

      Preguntas de entrevista [1]

      Pregunta 1

      How would you approach a difficult task?
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Technical Support Engineer en Pendo

      Entrevista para Technical Support Engineer

      15 oct 2024
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 3 semanas. Acudí a una entrevista en Pendo en ago 2024

      Entrevista

      I'd been in contact with a recruiter previously, so I applied to a TSE role and had a screening call with him in July 2024. After this I waited for almost 3 weeks for a response - I was told the hiring manager was OOO. When I finally heard back they wanted me to take their technical test. This stressed me out and I found it slightly hypocritical that 3 weeks had gone by with radio silence on their end and then they suddenly wanted to me take the test ASAP. It wasn't that difficult in the end, so I moved onto the interview round. If I made it through this interview round then I would advance to the final round which was talking with the head of the department. At this point a different recruiter became my new point of contact with little explanation. The interview was a panel, where I talked to 3 current employees and the hiring manager back-to-back. I thought it went fine but I was rejected because they hired someone else with more experience. The rejection email was timely but was very boilerplate and gave no feedback which I found extremely disappointing. I ended up calling the (new) recruiter for feedback, which she gave to me. It was not very constructive, however; essentially "we wanted someone with more experience." I hope they give future candidates the detailed feedback they deserve and proper explanations regarding their decisions, but unfortunately that doesn't seem to be the case lately. I was excited about Pendo going into the process, but by the end I felt they had disrespected me and my time.

      Preguntas de entrevista [1]

      Pregunta 1

      What is an example of a difficult customer interaction you had and what steps did you take to resolve it?
      Responder pregunta

      Entrevista para Technical Support Engineer

      16 jul 2024
      Candidato de entrevista anónimo
      Raleigh, NC
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Pendo (Raleigh, NC)

      Entrevista

      Web interview and basic questions about resume. Interviewer seemed bored and not enthusiastic. Asked me basic questions like if they worked in a DMV office then said I had a good chance since I had a internal reference and the same experience as my reference. Ended up getting an automated rejection email with no feedback and also left me on read when I requested feedback

      Preguntas de entrevista [1]

      Pregunta 1

      Asked about past work history
      Responder pregunta
      1

      Entrevista para Technical Support Engineer

      17 may 2024
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Pendo en may 2024

      Entrevista

      I had an inital screening stage, a HR / Technical interview, and then a panel interview consiting of 4 30-min interviews with different team members. I believe there may have been one stage after this where you meet someone C-Level for your branch (e.g. EMEA). It was actually quite nice as far as interviews go. Everyone was really friendly, the panel interviews were pretty causal, and the technical interview was a fun mix of things that wasn't too hard.

      Preguntas de entrevista [1]

      Pregunta 1

      Imagine you get an email from a customer saying that they are struggling to complete a task and need your help. You go back to them with a list of instructions explaining how to do the task. They then respond saying they're really sorry, but they still can't do it, can you help out? You send an email back with much more detail, screenshots, in-depth steps, etc. They then come back and say that they still really cannot follow the steps. How would you feel in that moment? How would you respond? What would you do to ensure the customer can complete what they need to do?
      Responder pregunta