I applied online. HR was very responsive and pleasant to deal with. The interview was very strange. I interviewed with two service managers (at least I think they were both managers) who talked to each other more than they talked to me. I felt very out of place and unwelcome. They asked me to tell them about me, which I did. Then they went over the job description, pay, and hours. I asked about advancement opportunities and they said there were plenty, but getting in was the hard part. After 15 minutes they had all the info they needed to make a decision and said they would be in touch in a couple days, by the end of the week. They didn't contact me after the specified period, so I followed up with HR the next week. She said there was a miscommunication and thought the service managers would follow up with me. She said that they had already found what they were looking for, which was fine. At first I thought the managers interviewing me were new and just didn't know how to conduct an interview. But it later occured to me that they had probably made their decision before I even got a chance to interview.