First step - recruiter phone screen, then manager phone screen. The process so far was efficient and positive. I was then asked to submit writing samples to the manager. After s​ending four detailed written samples of how to's, screenshots, and troubleshooting steps on solving various issues, a ​three ​hour on site ​interview ​was scheduled. The on site ​​​included four 1:1 interviews with team members, along with exercises. Post on site impression - great team + great product! I had walked away thinking that this is a company that's worth a longtime career investment!! But it's the final response that left me ​quite puzzled. The comments were incongruent w/one another. Recruiter: "The team felt you were the perfect culture and technical fit, but your responses were too general." Had I'd known that would be the reason I was not given an offer, an e-mail would've sufficed. I am left with much disappointment b/c their response doesn't make sense w/"you're the perfect culture and technical fit...." Is this the real reason? I'll never know. Takeaway - Possible "internal issues" may have nothing to do with one's performance. Stay positive and move on!

I recently interviewed with Pagerduty and had an outstanding experience. The HR team was professional, communicative, and made the process smooth and welcoming. I highly recommend Agreduty to anyone seeking a positive and supportive interview experience.