Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en PNC Financial Services Group (Columbus, OH) en ene 2022
Entrevista
It started with an HR interview, then an interview with a supervisor in the department I would be going to. It was all over the phone. This was in early 2022. The questions were standard and basic about call center work.
Preguntas de entrevista [1]
Pregunta 1
Q: Have you worked in a call center before, what do you do to de-escalate.