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      PNC Financial Services Group

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      Búsquedas relacionadas: Evaluaciones de PNC Financial Services Group | Empleos en PNC Financial Services Group | Sueldos en PNC Financial Services Group | Prestaciones en PNC Financial Services Group
      Entrevistas en PNC Financial Services GroupEntrevistas para el cargo de Customer Service Associate en PNC Financial Services GroupEntrevista en PNC Financial Services Group


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      Entrevista para Customer Service Associate

      6 nov 2012
      Empleado anónimo
      Sharon, PA
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en PNC Financial Services Group (Sharon, PA) en nov 2012

      Entrevista

      I filled out an online application on a Sunday. On Monday, I recieved an email to fill out a personality assessment, and another application. On Tuesday, I missed a call from a talent acquisition recruiter, so I called her back on Wednesday morning. At that time, I was given a phone interview, and then offered an interview at the branch. The recruiter was very nice, and explained the position to me as well as what to expect at the interview. I was told that I would be going to a "round robin interview". She explained that I would meet with three different branch managers. I received a few emails between the phone interview and interview at the branch about background checks and etc. I simply agreed that I am willing to take a drug test, and background test. I went on Monday morning at 10:30am to my interview, and things went great. I met with all three managers (I met them all one on one) who were extremely nice, and left there before noon. I thought things went amazing but was a bit worried because there were 3 girls there for their interviews at the same time as me, and I heard that there would be 12 people being interviewed the same day as me. I also heard there was only one position available The next morning around 9:45 am, the recruiter called and offered me the position.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you see yourself in 5 years? What is the one thing you can improve upon?/
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Associate en PNC Financial Services Group

      Entrevista para Customer Service Associate

      22 ene 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en PNC Financial Services Group

      Entrevista

      Normal. Mainly questions about customer service. I was changing position within the company. It was an internal interview. I did an phone interview with HR and an in-person interview with the branch manager.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle an upset customer?
      Responder pregunta

      Entrevista para Customer Service Associate

      17 oct 2016
      Empleado anónimo
      Pitts, PA
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó más de 1 semana. Acudí a una entrevista en PNC Financial Services Group (Pitts, PA) en oct 2016

      Entrevista

      1st phone interview then 2 assessments, then a group interview with about 12 people. They sectioned off in 2 groups and questioned and at the end we came back together at the end

      Preguntas de entrevista [1]

      Pregunta 1

      If you saw unethical what would you do? or Ethical Describe a situation that you had to multitask and how did you feel about it ?
      Responder pregunta

      Entrevista para Customer Service Associate

      2 feb 2016
      Candidato de entrevista anónimo
      Chicago, IL
      Oferta rechazada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en PNC Financial Services Group (Chicago, IL) en nov 2015

      Entrevista

      Met with a panel. It lasted about 20 min. Easy interview. Many situational questions. Also, many questions based on experience. They all took turns asking about 5 questions each. As long as you give a thorough answer the first time, they won't really ask you to elaborate on your answer.

      Preguntas de entrevista [1]

      Pregunta 1

      What would you do if a coworker was doing something questionable?
      Responder pregunta
      3