Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en PECO (Philadelphia, PA) en nov 2017
Entrevista
The three-part process after application submission. Testing on reading comprehension and system operation with legend and key comprehension. typing test by call simulation and data entry with behavioral questions. once passed the 1st test an email is sent to the Hogan examine that is just a bunch of behavioral questions. If passed to satisfaction a face to face will be set up. The interviews consist of 5 question to be answered using the STAR system.
Preguntas de entrevista [2]
Pregunta 1
If you were head of a team and you were supposed to get a new system. the team isn't able to get the new system and it would put you 3 weeks past your due date what would you do?
you are a customer service rep and a customer want an undeliverable package( something right now) what would you do to fix this for the customer? step by step with an intended solution