First is the mock call, you should have a total of 2.2 score to pass and continue with the initial interview and then final interview. Once you passed all the process you will then receive a call regarding the job offer.
Preguntas de entrevista [1]
Pregunta 1
About the work experience if you have and educational background if you're a fresh grad.
Me postulé en línea. Acudí a una entrevista en Optum (Makati City) en may 2026
Entrevista
We will begin with introductions and discuss the specific details of the role. Next, we will assess your language skills through a brief casual conversation, and we will conclude the session with a realistic mock customer support call simulation.
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Optum (Florida City, FL) en nov 2025
Entrevista
First had an assessment, then a pre recorded interview, lastly live interview. The process was easy and felt confident with interviewer. They give you step by step to be successful through the process.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you managed a difficult member.
Acudí a una entrevista en Optum (Eden Prairie, MN)
Entrevista
Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.
Preguntas de entrevista [1]
Pregunta 1
I don't remember. It wasn't a verbal process, it was a service call test.