Me postulé a través de otra fuente. El proceso tomó 1 semana. Acudí a una entrevista en Optima Communications International Inc (Toronto, ON) en ene 2020
Entrevista
Had two rounds: written and in-person.
Written included an aptitude test and about a 30 minute in person interview if you clear the aptitude test. This was done at the office location and they will let you know the results of the test immediately and schedule for an interview.
Me postulé en línea. Acudí a una entrevista en Optima Communications International Inc
Entrevista
Applied through indeed, 15 min phone interview with hr .received pre employment test to finish before the next interview and interview on zoom with manager and HR was almost 30min.
Preguntas de entrevista [1]
Pregunta 1
3 quality must have to be successful in csr position?
Me postulé en línea. Acudí a una entrevista en Optima Communications International Inc (Whitby, ON) en abr 2023
Entrevista
The first interview process was the phone call screening The next was online test screening. Here, you are given a link to take a test. Over 120 questions. The Zoom interview was the final step.
Preguntas de entrevista [1]
Pregunta 1
How do you handle persistent rejections? Salary expectations How do you handle difficult customers? A role play test
Me postulé en línea. Acudí a una entrevista en Optima Communications International Inc en ene 2023
Entrevista
it was a nice experience and the questions were straight forward...you have to prepare well and you will be fine...just get more information about the calls you will be dealing with..and know the call center jobs can mess with your head