Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en OneFamily
Entrevista
Interview was in two parts, first part was general talking about my experience and about the job, second part was 'competency test', I was asked questions/scenarios. Lasted about 45 minutes. Was told I would hear back the next week, did not hear anything, sent an email, no reply.
edit: a few hours after posting this review I finally got a reply saying I did not get the job
Preguntas de entrevista [1]
Pregunta 1
1. Describe a time you had to deal with a difficult customer 2. Describe a time you over-achieved.
Acudí a una entrevista en OneFamily (Brighton, Inglaterra)
Entrevista
Good,a clear and thorough process, which was supportive.
The interview lasted around 15 minutes. They asked clear questions and made notes of the answers which I gave to them. One Family
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went above and beyond for a customer.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en OneFamily (Brighton, Inglaterra) en may 2021
Entrevista
Very general questions about what experience you have and how you would deal with situations/complaints. There was also a team building exercise. Overall it was quite a nice interview process.
Preguntas de entrevista [1]
Pregunta 1
about your experience How you would deal with customers on the phone Complaints