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      Búsquedas relacionadas: Evaluaciones de Omada Health | Empleos en Omada Health | Sueldos en Omada Health | Prestaciones en Omada Health
      Entrevistas en Omada HealthEntrevistas para el cargo de Customer Success Manager en Omada HealthEntrevista en Omada Health


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      Entrevista para Customer Success Manager

      30 jun 2021
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Success Manager en Omada Health

      Entrevista para Customer Success Manager

      7 dic 2023
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Omada Health

      Entrevista

      Very Lengthy Interview process. 1. Recruiter 30min 2. Hiring Manager 30min 3. Peer Interview 30min + Head of CS 30min 4. Case Study Presentation/Panel Interview with 5 diff people First 3 interviews were standard “tell me about a time” scenarios. Everything seemed to be going well until the final interview. You’re doing a presentation on a case study that they give hardly any clarity on what exactly they’re looking for. They were not clear on the format either. They give you a ton of info/data about Omada and the “client” and expect you to figure out how to go about the presentation. They want you to make alot of assumptions about the company and the “client” in the case study. Just alot of hoops to go thru for this type of position. Received pretty good feedback outside of them wanting my presentation to be formatted differently only to not receive an offer. Seems like they don’t mind wasting applicants time and want you to jump thru alot of hoops.

      Preguntas de entrevista [1]

      Pregunta 1

      How to you prioritize engagement with clients? What is something you struggle with? Tell me about a time you dealt with a difficult client.
      Responder pregunta
      7
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Omada Health

      Entrevista

      I was asked to schedule next steps and asked for availability and then radio silence. It was incredibly unprofessional. Searching for a job is hard enough without being completely ghosted mid process.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you think your work experience aligns with this position?
      Responder pregunta
      3
      avatar
      Respuesta de Omada Health
      4y
      Very sorry about the radio silence you experienced! I'm reading through our Glassdoor reviews here to look for ways to improve and your comments are helpful. We've ramped up our recruiting resources significantly in the last few months and we'll be working hard to make sure we don't accidentally ghost anyone!
      avatar
      Respuesta de Omada Health
      2y
      Thank you for your feedback on our interview process. Throughout the candidate experience, we always seek to be communicative and transparent with applicants whether or not they are selected for the role - it's never our intention to waste anyone's time. We pride ourselves on a thorough process of mutual evaluation around both skills and culture and always welcome candidates to reach out and seek any clarity on anything that may feel ambiguous at anytime during their interview process. If you would like to connect to share more context, please feel free to reach out to recruiting@omadahealth.com.

      Entrevista para Customer Success Manager

      18 dic 2022
      Candidato de entrevista anónimo
      Houston, TX
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Omada Health (Houston, TX) en nov 2022

      Entrevista

      Spoke with a recruiter over the phone, then moved forward to the hiring manager which was also a phone conversation. When I asked questions he couldn't answer like the average ARR of the accounts I'd be working with, he didn't know and said it's a question he already inquired about. Weird because the recruiter had no idea either and told me to ask him. After that interview, I was given a stock rejection response (lol)

      Preguntas de entrevista [1]

      Pregunta 1

      Basic questions about past CSM experience
      Responder pregunta
      4

      Entrevista para Customer Success Manager

      23 nov 2021
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 8 semanas. Acudí a una entrevista en Omada Health en sep 2021

      Entrevista

      Call with recruiter, followed by a call with the hiring manager, then three zoom calls with members of the team or leadership, and finally a panel interview/ presentation. This final stage was where things didn’t go as well. They provided a scenario and the goal was to demonstrate to the client the pilot program worked and then set up the next implementation stage to expand the program. There were only 45 minutes to present and 15 minutes for Q&A. From a client management perspective in the real world I would take at least an hour and a half to do something similar. To me this step was set up for the applicant to fail with very little instructions of what they wanted to see. There was radio silence for a while and then received a pretty generic email telling me they had moved on to other applicants. The entire process took over two months and now the job is posted again. You cant expect perfection.

      Preguntas de entrevista [1]

      Pregunta 1

      Q: When do you know a client might be leaving
      1 respuesta
      5