Three interviews were conducted. The first was a phone interview that consisted of questions about yourself, your personality and why you think you'd be fit to work at Old Navy. Next is a group interview where you interact with the other applicants and do small activities which are easy. The final interview is with a few of the store managers and is more formal. Typical questions are asked such as "when is a time you displayed good customer service"

Group interview, almost like a game with dice used to answer questions. Each person had to share what they thought and take turns. Pleasant interview process, very casual. Some applicants wore jeans