I applied for an Administrative Assistant role at OhioHealth and was contacted by a recruiter the next day. The phone screening was scheduled within a week, which was the only efficient part of the process. However, the recruiter had very little information about the role, only able to provide the department name, stating that they hadn’t received much detail from OhioHealth. Despite saying they would follow up with more information, that never happened.
The job listing itself was vague, listing only generic administrative assistant duties with no specifics on the role’s focus or who it would support. During interviews, the hiring team struggled to clarify responsibilities, only briefly mentioning purchase orders, calendar management, PowerPoint drafting, and document drafting. Beyond that, they didn’t offer insight into the day-to-day work. Since this was a newly created role, some flexibility was expected, but there was no clear plan or structured explanation. When asked for clarification, responses remained vague or were brushed off entirely.
Communication throughout the process was inconsistent and slow. Weeks passed between each interview, dragging the process out for over two months—excessive for an entry-level role. Ultimately, after the final interview, I was left with no response. Nearly three weeks later, I found out through Workday that I wasn’t selected, with no direct email or update from OhioHealth.
Looking at past reviews, this appears to be a pattern, with multiple candidates mentioning being ghosted after several rounds of interviews. The hiring process felt disorganized, with a lack of transparency and respect for candidates’ time. For those considering non-clinical roles at OhioHealth, be prepared for a long, frustrating process with little communication or clear job expectations. Based on this experience, I won’t be applying again.