Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Octopus Energy (Londres, Inglaterra) en ago 2021
Entrevista
Took a couple of weeks, very in depth and lot of research needed but if you put in the work then you’ll be fine, be yourself, emphasise the customer focus approach
Preguntas de entrevista [1]
Pregunta 1
If you ever dealt with a difficult customer how did I approach that?
Me postulé en persona. Acudí a una entrevista en Octopus Energy (Londres, Inglaterra) en oct 2022
Entrevista
Thourough interview of different aspects, that tests you well for the various roles you may undertake. These are well designed to assess the aptitude if the people being interviewed. And help pick the correct people to go forward into active roles within the company
Preguntas de entrevista [1]
Pregunta 1
How would you deal with lots of emails volume to get through
Me postulé a través de un reclutador. El proceso tomó 1 semana. Acudí a una entrevista en Octopus Energy
Entrevista
A very relaxed, friendly and fun interview process. The discovery day is a great way to get to know current employees and understand more about the role you are applying for.
Preguntas de entrevista [1]
Pregunta 1
Why have you applied for this role?
Give an example of a difficult customer service experience and how you dealt with it?