I applied online and was invited to interview a week later. The scheduling process felt a bit unusual for a large company—rather than using an ATS or scheduling tool, I was simply given two dates and time slots to choose from. On the day of the interview, the recruiter joined the 45-minute call 10 minutes late, without any prior notice or apology beyond a brief “sorry, I was on another call.” The interview questions were fairly standard (e.g., “Tell me about yourself”), but I was directly asked whether I had voluntarily left my previous job or if I was let go. The recruiter's interview style felt more like an interrogation than a conversation. Toward the end of the call, while I was asking a question, the recruiter abruptly made a strange comment, then quickly clarified that it wasn’t directed at me—she had been reading an email and accidentally said her response out loud. Given how the interview went, I was actually relieved not to receive a follow-up call to speak with the hiring manager. The experience fell far short of the customer-first values that Nordstrom is known for and that its employees are expected to uphold. As someone who has been a loyal Nordstrom customer for years, I was very disappointed at the experience of this interview.