Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Nordstrom (Palo Alto, CA) en mar 2010
Entrevista
I got an email from Nordstrom after 3 days re an interview. I came 20 mins. early and had to wait for a few minutes. The guy asked me situational questions like how do you deal with angry customers, how do you persuade customers etc. He asked me a bunch of questions. He told me to wait outside and after a few mins. A lady interviewed me again. Ask me almost the same questions(20 questions i think). They asked me to wait for a call so i did. They schedule me again for another interview. I met with the supervisor, she told me that i will be assigned in the active wear department, explained the job responsibility. She told me to wait for an email/call after 4 days because they will do background check. They never call so i called them back. The HR told me that i didn't get the job and they decided to continue the hiring process. After i talked to the lady that's the time they sent me an email that i didn't get the job. The next day a lady from HR called me and told me the same thing! Seems like they don't communicate with each other. I was expecting that i will get the job but i didn't =(
Me postulé en línea. Acudí a una entrevista en Nordstrom
Entrevista
Experienced retail associate (10+ years of experience) was initially turned down online except for one job in Women's retail sales. Scheduled an interview - arrived early - no one could find who I was scheduled to interview with... a nice woman at the customer service pickup counter called throughout the store and finally found someone to interview me. She was apparently the former assistant of the woman who was supposed to interview me - she didn't even look at my resume. Kind of had attitude with me and seemed irritable. Turns out the woman who was supposed to interview me (the actual hiring manager) WASN'T EVEN THERE... then after my interview with this random person, I am told there will be another interview where I will have to demonstrate selling abilities with the woman I was supposed to meet with in the first place. It took this hiring manager three days to send me a generic email and she didn't even apologize for not being there - but expected me to show back up the following day for a second interview.... Unbelievable. Completely unprofessional and rude! I have read how terrible the management is and now I completely agree - the woman who interviewed me was a manager for a different department (why would she qualify to interview me when it didn't even count and I still had to meet with the original woman). Too much attitude overall, I was treated poorly. Complete disappointment.
Preguntas de entrevista [1]
Pregunta 1
The woman interviewing me was at least transparent about the long hours, the 16.60 hourly pay, the competitive nature of commission sales. Most of the questions were fairly basic and revolved around communication skills and prior customer service / selling experience. Honestly Victoria's Secret was a better interview, as well as Abercrombie...
Me postulé en línea. Acudí a una entrevista en Nordstrom (Shelby Township, MI) en nov 2018
Entrevista
The interview process was very straightforward and generic to the role. Most of the questions were based on client relationships, how you manage multiple responsibilities at once, and how you deal with difficult customers.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deal with a challenging customer- how did you handle it? What was the outcome?
Me postulé en línea. Acudí a una entrevista en Nordstrom (Novi, MI) en jun 2018
Entrevista
It was not too bad of an interview. I met with a floor manager for about 30 minutes. They asked a lot of behavioral questions and about customer service. Then you pick out an outfit from the floor based on a hypothetical.