Me postulé en línea. Acudí a una entrevista en Nordstrom
Entrevista
Online application process then scheduled a phone interview online then actual Phone interview with HR manager then 2 days later scheduled for a face to face interview - hired on the spot
Preguntas de entrevista [1]
Pregunta 1
Tell us a time you dealt with a difficult customer and how you handled it.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Nordstrom (Troy, MI) en ene 2013
Entrevista
All initial applications are online. I submitted the application and fortunately had a friend who had previously worked in the restaurant, so I asked him to put in a good word for me. I received an email requesting information for a background check (bypassing the typical initial over-the-phone interview.) That was a Thursday, and on the following Monday, I received a call to set up the interview. I interviewed Tuesday, it was very short and to the point. I was asked about the importance of customer service and a few questions about my previous jobs and experience. Everything went smoothly and I was told I'd be given an answer within the week. I received a call that Thursday and was offered the job.
Preguntas de entrevista [1]
Pregunta 1
There really wasn't. Like I said, the whole interview process was very quick, just make sure you stress the importance of customer service, no matter what department you may be interviewing for.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Nordstrom en nov 2012
Entrevista
11/2/2012
A week after I applied, the manager called and asked if I was still interested in the position...of course I said yes. So 11/3, I went in for the interview. I interviewed with the assistant manager first, and he talked to his boss after our mini interview, then the general manager came out to interview me. The interview went a few minutes over (someone was waiting to be interviewed after me). I believe it went well. I hope I get the job....its such a classy atmosphere.
11/4/2012
Got the call I've been waiting on! The job offer!!! Orientation is in 2 days. This just made my day....now hopefully my background comes back clear!
11/5/2012
YAAAYYYY background came back good (what a RELIEF)! I did my new hire paperwork online, which was sent to me via email and I filled everything out electronically. The new hire orientation is tomorrow and I'm definitely looking forward to being a part of such a distinctive company!!
Preguntas de entrevista [1]
Pregunta 1
Do you like to smile? What does customer service mean to you?