Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Nordstrom (Spokane, WA) en sep 2008
Entrevista
I met with the HR Manager for my initial interview, and then received a call from the Cosmetics Department Manager to schedule an interview. I interviewed with the counter manager and with the Department Manager simultaneously, and came back a second time for one final interview, where I was told what line I was being considered for, and if I was willing to work for that line, and what the expectations were, etc.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time when you had to handle an unhappy or upset customer, how did you handle it, and what was the outcome? How would you handle several people at the counter at once who all were in a hurry to be greeted and assisted?
Easy! Selling and beauty experience was recommended, they want someone that can meet the numbers and sit every customer on a chair and up sell, from a foundation to additional items
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Nordstrom (San Jose, CA) en oct 2024
Entrevista
they asked about customer relationship and customer service.
knowledge about beauty products for a specific brand.
and they also asked about the goals of future and how to plan to sell more everyday
Preguntas de entrevista [1]
Pregunta 1
customer service and relationship and beauty products
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Nordstrom (Atlanta, GA) en ago 2024
Entrevista
Interview was quite laid back. The interviewer asked general questions to get your background in beauty and sales. Was also given the opportunity to ask questions about the job requirements
Preguntas de entrevista [1]
Pregunta 1
What would you do if sales are low for the day and you need to make your quota?