Submitted application, did an interactive application with questions and uploaded a video of myself. Received an email back 2 weeks later to set up a 2.5 hour interview via zoom "to meet as many team members as possible". After scheduling it turned out to be a phone call that lasted 3 minutes with no questions asked about me or why I wanted the job. All she said was we are going to do the mock trail via chat thru the app do you have any questions. 45 of chatting with a fake client who was difficult and not engaged in conversation. 2 days later received an email saying they wanted someone more qualified. I was way over qualified. After reading other reviews it seems they don't know what they want.

The interview process goes in multiple rounds. First, an online application, then a mock coaching interview where you coach a client, finally, a video interview with a member of the hiring team.