Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en NEXT en oct 2015
Entrevista
I applied online and got an email the next day confirming that I had been shortlisted. On the same day, I had a telephone interview which I passed then they invited me to an assessment in which I had to watch a short video about customer service than have 20 minutes on the shop floor to see if I got the hang of the job. I also had a £10 gift voucher and £10 for my travel.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time in which you had to take control of a situation.
What do you think is great customer service?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot