El proceso tomó 2 días. Acudí a una entrevista en NEXT en ago 2015
Entrevista
I applied online through the Next website, it asked for personal details and then you had to do a few questions on reading an article and then answering the questions (the answers were in the article), you then had to do a few easy maths questions by working out percentages on sales etc, all really easy. I got emailed saying I had been short-listed. I then got a phone interview, the phone interview was very casual, they asked questions but it just felt like a conversation. I was then invited in the next day to the store with 2 others where we watched a quick video and then got placed on the shop floor, just tidying and speaking to customers. Whether we were successful or not, they gave us each £10 cash to cover travel expenses and £10 gift voucher for Next, I thought this was a nice touch. They then called me later that day to offer me to the job. All really quick and easy.
Preguntas de entrevista [4]
Pregunta 1
How would you uphold outstanding customer service under pressure?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot