Me postulé en línea. Acudí a una entrevista en NEXT (Galway) en oct 2018
Entrevista
Phone interview, very calm and friendly. Phone interview was arranged on a phone call a couple days before . Interview lasted around 10 minutes with general interview questions. After the interview they arranged for me to come in a couple days later
Preguntas de entrevista [2]
Pregunta 1
One time where you experienced good customer service
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service