Telephone interview with competency questions - friendly conversation with vice-manager, just getting to know about you and seeing what you are like as a person. If this stage is passed you progress straight into a group induction. Went over Health and Safety videos and training. Learned how to tag items of clothing. Was not too arduous. High number of new staff employed due to busy summer sales period.

Video Interview (JUST COMPLETED - NO OFFER YET): Very short and relaxed, only lasted about 10-15 mins. Felt very at ease with the Manager/Interviewer - lovely, warm and chatty. Went through tick list questions first (Right to Work, Age etc). Asked very basic and easy questions to answer for those who have work experience, especially within retail. After questions, details about steps going forward were given to me in a very well explained manner :) Tips: Get on that call at LEAST 5 mins early!! This proves to them that you are punctual and on-time. When they ask if you have a question, ASK THEM ONE!! this shows that you are interested in the job which makes you stand out.