2 phone interviews, mock Sales call/email, in person with 5 people. Everything was smooth. Interview was more difficult than most others. A few of the interviewers made it a little intimidating while the others were comforting. Looking at who they hired instead: former interns/retail sales associates/restaurant workers, rather than someone with direct SaaS experience. Cool company but probably not a fit from the beginning. Product more of a "luxury" rather than a "necessity". Email marketing sector is competitive.