Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en Moore Norman Technology Center (Norman, OK) en may 2012
Entrevista
Applied online for a CSR position paying $12.40 per hour. About 3 weeks later received a call to report to HR for a skills test. The skills test was 50% written (Q&A) and 50% data entry on a computer (timed and graded for accuracy). About a week later I was called to interview which was scheduled for the following week. The interview was a panel of three staff members and was pretty average.
I asked about the field of applicants for the position and there were over 60 applicants, only about seven passed the tests and were called to interview.
Preguntas de entrevista [5]
Pregunta 1
Tell us about a time where you went above and beyond to help a customer.
What would you do if you were helping a customer and another person wanted to ask a quick question while the office phone was ringing at the same time.