broad, open-ended, job-related, objective, meaningful, direct, clear, understood, related to the applicant's: education/training, work history in chronological order, attitudes toward work, people, working conditions, goals, motivation and self-evaluation, possible reaction to specific situations with the job e.g., pressure, peak loads, supervision. provide a full job description, explain the operation of the department/group, describe working conditions, hours, special policies or procedures of the department/group, be realistic -- don't undersell or oversell.