Thank you for your feedback. It is not our intention that you would feel negative about our interview process. We have a very thorough interview process that we use to ensure that we are setting all new employee up for success. We have improved our interviewing process since the time that you were interviewed and We even offer training programs that are designed to elevate your technical skills, specifically with IT support and software developer boot camp for our entry-level positions. We wish you the best of luck in your future endeavors.