The hiring process was pleasant, and arranged through 2 interviews. The hiring supervisor was personable, as are many of the coworkers. But not all. But you get that everywhere. Their pay is fairly competitive and the hours are often flexible. Yet I think their cube farm office style, keylogging your work, frequent area checks of where you are and how high a volume you've worked, add to the corporate stiffness of Metlife. Worker moral is improved with room for advancement and a calm atmosphere, not by job insecurity and pressure.