Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Medical Service Bureau (Austin, TX) en abr 2013
Entrevista
Applied online and was contacted by HR a few days after. There was a short interview by HR followed by a computerized typing test and personality test. This was followed by an interview by the supervisor and a observing a call handler.
Preguntas de entrevista [1]
Pregunta 1
Explain a time when you have had an upset customer and what did you do to defuse the situation.