Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en MedCost (Winston-Salem, NC) en feb 2015
Entrevista
I completed the online application and was called by someone in HR and was asked a couple of questions over the phone. She then asked if I could come in to do s face to face interview and take a typing test. I took the typing test first and then I was taken downstairs to do the interview.
Preguntas de entrevista [1]
Pregunta 1
Name a time where you went above and beyond to help a customer
Requires typing assessment prior to interview. Must meet 35 wpm in order to proceed with interview. Interview process was easy after that and received offer within a two week timeframe.
Me postulé a través de un reclutador. Acudí a una entrevista en MedCost (Winston-Salem, NC) en ago 2015
Entrevista
Basic interview process. Normal behavioral questions. Nothing over the top or out of the norm. I interviewed with the call center supervisor. Very brief interview, didn't last too long. I went thru a temp agency and they set the interview up but it was done in a matter of days.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to tell a customer what they were asking you to do was against policy.