Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Mecca Brands en jun 2021
Entrevista
Applied online through Mecca Workday Careers. Was asked to complete an online pre-recorded video interview. 3-4 questions pop up on the screen, had 1 minute to read and 2 minutes to answer. Had to play a series of puzzle games (?) to test mathematical knowledge. Was then invited to complete a 1-on-1 virtual interview with a Regional Manager. This involved introduction, roleplay activities etc. Due to covid had to postpone hiring process for around a month. Was then hired and asked to join 2 days of induction training via Zoom and complete documents for onboarding!
Me postulé en línea. Acudí a una entrevista en Mecca Brands (Parramatta)
Entrevista
It was a face to screen interview process. They would asked a few questions regarding your customer service experiences and skills. I.e Tell us a time when you went above and beyond for a customer
Preguntas de entrevista [1]
Pregunta 1
Tell us a time when you provided great customer service?
Went through 2 rounds of interviews. One online, and then one in person. Very detailed instructions and guidelines, however it took some time for the recruitor to get back to me and there was a mixup with whether I got accepted since I first received a decline of offer then later on received an acceptance letter. But noentheless, a very fun interview process and well thoughtout by the team.
Preguntas de entrevista [1]
Pregunta 1
When was a time where you handled a difficult customer and how did you handle their request?
Acudí a una entrevista en Mecca Brands (Melbourne)
Entrevista
group interview at a hotel in melbourne. we were split into groups and had a 15 minute group interview where we had to sell an eye mask. we then went on for a one on one interview that lasted about 5-10 minutes. my interview was with a store manager.