they have detailed notes to fill and basic apptitude and have lots of experience realated customer support.and interview process was easy.
its an auxillary (when on when required basis). we will not have shifts weekly or monthly .whenever call flow is high you may call
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
Me postulé en línea. Acudí a una entrevista en Maximus (Lynn Haven, FL)
Entrevista
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
Acudí a una entrevista en Maximus (Oklahoma City, OK)
Entrevista
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.
